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IntroductionDynamics 365 as a CRM SoftwareUnderstanding CRM SoftwareRole of Dynamics 365 in CRMComparing Dynamics 365 with Other CRM SoftwareDynamics 365 Business ApplicationsRange of Business Applications in Dynamics 365How Business Applications Enhance OperationsCase Studies of Businesses Benefiting from Dynamics 365 ApplicationsDynamics 365 and Cloud-Based SolutionsThe Shift to Cloud-Based SolutionsBenefits of Dynamics 365 Cloud-Based SolutionsSecurity Aspects of Dynamics 365 Cloud SolutionsEnhancing Customer Engagement with Dynamics 365Importance of Customer EngagementDynamics 365 Tools for Customer EngagementMeasuring Customer Engagement with Dynamics 365Sales Automation in Dynamics 365Understanding Sales AutomationDynamics 365 Features for Sales AutomationImpact of Sales Automation on Business PerformanceMarketing Automation with Dynamics 365Role of Marketing…